Covid-19 Temporary Closure
May 06 2020
Updated: May 6th 2020.
As the UK continues to tackle COVID-19, we continue to observe the prevailing advice to ensure the safety of our employees and their families, our customers and the wider population.
The business remains temporarily closed in line with the collective responsibility and instruction to Stay Home, Protect the NHS and Save Lives.
This closure will be in effect until further notice, or until any potential government lockdown is lifted.
Our Customers and their vehicles:
We understand that this is a concerning time for everyone, as such we want to ensure that our customers are provided with as much information as possible and that any questions you may have are answered.
Many of you have been in touch with individual queries, different questions and some just to say "Fit Like?".
The email@example.com is monitored at all times and we ask that you continue to reach us here meantime.
Every customer with an outstanding order for a car has been contacted regularly and we will endeavour to deliver these as soon as it is safe to do so.
All diary appointments which were cancelled will be rescheduled by our team in due course.
Meantime, manufacturers have agreed that service intervals, warranty cover and any free breakdown recovery due dates will all be extended month by month.
Ford Assistance Breakdown cover that we provide free with every service has now been extended until May 18th 2020.
MOT expiry dates, or first MOT at 3 years of age have all been extended by 6 months per the link below.
MOT Tests https://bit.ly/39e9Wh7
Renewing your car tax online if your MOT shows "expired" can be completed by following this process:
Although your car’s MOT has been automatically extended, in order to get the official records for it updated you need to email firstname.lastname@example.org, stating the date the MOT expires and the car’s registration number.
Contact your finance company if you have an agreement coming to and end with a final instalment due. These can now be extended by up to 60 days.
You can also now request a 3 month payment holiday without this affecting your credit file. Note: You may still need to pay the interest.
If you require any help in this area, please email us email@example.com, we are here to help.
We have maintained contact with our team, formally, via regular email updates relating to the "grown up" aspects.
Rather less formally via the "Keep Smiling" whatsapp group chat!
The welfare of our employees during what is an ever-evolving situation remains our priority, and we will take all necessary steps to support our employees during this period and beyond.
During this closure, we have a number of courtesy vehicles and demonstrators which will not be used. We will provide a vehicle, free of charge, for use by any front-line NHS employee who requires access to transport. Please contact us on firstname.lastname@example.org if this applies to you, please also share this with anyone you know who could benefit from this offer.
Thank you on behalf of everyone at Lawrence Of Kemnay for your continued patience, understanding and commitment to the advice to Stay Home, Protect the NHS and Save Lives.
Please take care and look after each other.
Wednesday 6th May 2020