Services

After sales excellence

Offering freshly decorated and furnished waiting areas, Lawrence Of Kemnay endeavours to provide the level of facilities our customers deserve.

Balmedie and Inverurie benefit from air conditioning to ensure an ambient temperature all year round for customers and staff.

Coffee and Shortbread

Free Wi-Fi access is available at both sites to enable customers to work or surf whilst waiting.

Flat screen TV's with freeview digital and background music are also in situ.

Providing free daily newsapapers, fresh tea and coffee, Walkers shortbread and water coolers, your visit is guaranteed to be as comfortable as possible.

In addition to selling new and used cars, Lawrence of Kemnay provides a range of services to the same high standards.

At Lawrence Of Kemnay we have an extensive fleet of brand new cars to ensure our customers are mobile at all times. Unlike many dealerships, our courtesy cars are supplied FREE OF CHARGE.

Registered as a member of the Motor Industry Code of Practice for Service and Repair, we are committed to delivering aftersales care with transparency, integrity and quality as the core values on every operation we undertake.

Recommendations & Referrals

For generations, company philosophy has embraced the principle that the relationship only begins with the sale.

Our year on year growth in vehicle sales is testimony to the high volume of recommendations and referrals we gratefully receive.

Our customers rely on our reminder process to prompt future service and MOT due dates. Recently launched, our new dashboard option on the website provides a direct link to the client’s database record.

This feature ensures that address and contact information are current, highlighting service, MOT and warranty expiry dates and automatically generates reminders by e-mail.

2 North East Outlets

Register today to ensure you are up to date with your maintenance requirements and to benefit from regular, exclusive offers to dashboard members.

Servicing, MOT’s, mechanical problems, fault finding and routine repairs can be undertaken at all both outlets.

Body repairs, accident damage and minor panel/paint defects can be completed at Inverurie.

Our purchasing volume ensures that parts and accessories from all manufacturers are competitively priced.

Fast Fit Tyres and Exhausts

For tyres, exhaust, brakes, batteries, clutch, steering and suspension repairs, ALWAYS ask Lawrence Of Kemnay for a quote.

Do not assume that fast fit chains and dedicated tyre specialists are the lowest priced.

Trust Lawrence Of Kemnay to look after you, your vehicle and your pocket at all times.

Motor Industry Code Of Practice

Subscribing to the recently established Motor Industry Code Of Practice for Service and Repair, Lawrence Of Kemnay is committed to delivering quality service at all times.

Access their website using the link above to find out what the code means for you.

Lawrence Of Kemnay has worked tirelessly to establish and preserve a positive reputation for Aftersales Service.

Indeed, success in attaining such a reputation is the foundation to current sales and repeat business.

But we are not resting on our laurels.

If you feel let down in any way, please contact us immediately via inverurie@lawrenceofkemnay.co.uk

Buying the car is just the beginning.

Take the Lawrence Of Kemnay rear window sticker challenge.......

Ask our customers how they rate us.

We do.

 

Motor Industry Code Of Practice Subscriber No. 2839